Decided to use Arnoff for my daughters move from Fishkill to upstate NY. Excellent service from initial contact for quote to pick up and delivery of items. Very smooth and professional operation. Glad we chose Arnoff!!
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Very professional moving service. Courteous staff. Very efficient—can pack, load, and unload very quickly.
My husband and I had an extremely positive experience with our move from CT to VT. Our actual movers were wonderful and went above and beyond the scope of our original agreement. They met me the next day in VT, and did an excellent job of placing our furniture, keeping their sense of humor despite four hours of sleep. When we experienced an issue with a piece of moved exercise equipment, the president of Arnoff actually returned my phone call. Mike Arnoff gave me the best customer service I have ever experienced. He quickly resolved the issue. The Arnoff family should start another side business of teaching customer service seminars to other companies! Do not waste your time getting other quotes on your move, just go with Arnoff.
From point A to point B, our experience was very satisfying. The office, sales, packers, and driver were all very professional and courteous. They showed up and delivered exactly as they said they would, without delay.
I was surprised to see three men getting out of the truck when I was told that two were to be sent for my move. Luckily I had enough extra cash on me to tip the third man that I wasn’t expecting. One of the reasons I chose Arnoff for my move was because I thought I was saving money by only having to tip two movers.
We were pleased
Thank you!
Sales rep was very professional and covered the details. The crew chief/driver was caring with a great sense of humor
friendly staff, very professional and skilled. exceeded expectations. very smooth operation.
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