A seamless, sensitive, coordinated handling of our personal and professional belongings. Two locations were moved with ne'er a glitch. From the onset, Arnoff provided personal attention and guidance. David Feldman (Pointman), Denise Peterson (Administration), and Robert/Crew were thorough, kind and aware of the importance and urgency of each detail handled correctly and on time. An expected stressful experience was not only performed with expertize, but rendered pleasant at absolutely every level. Arnoff Movers is absolutely the one to call - for office and home, local and national. Only praise for this professional family. Thank you, Arnoff.
Extensive research on the internet seems to indicate that the moving industry is crowded with unscrupulous service providers. Not so here. Arnoff's entire staff was competent, courteous and professional. Our move to Florida went off without a hitch thanks to Phil, Denise and Dwayne and his crew. All very customer-centric and committed to a quality experience. Mark me down in the "Completely Satisfied" column!
I have been moved by Arnoff many times and the service has always been superb. The personal attention from Richard Arnoff and the excellent coordination by David Osterhoudt made a long distant move seem easy. The packers, and driver Bob Vandermark and his assistant Dave were unfailingly polite,professional and a joy to work with. Everthing was treated with utmost care(including my antiques) and all arrived in great condition. I am planning to move my mother to my home in FL, and I would not consider using anyone else but the Arnoff family. I highly recommend them.
Robert and his crew were A+. There was not a nick on the walls when we moved out of the old house or into the new house. His attitude and the attitude of his crew was outstanding. And, they were so fast! Plus, the work of the appraiser and the person at the office were outstanding. They are the best.
For the past 30 plus days I have worked with the Arnoff crew moving 350 NYS DOH employees from Troy to the Corning Tower in Albany. Bob Talbot was always a phone call away to deal with issues as they arose. Mike Cavanaugh keeps everything and everyone moving all the time. He was willing to do whatever it took to get the job completed on time and keep our staff happy. Mike leads by example and his demeanor affects all the employees under his supervision. Many times when Arnoff staff were asked to move files or desks for the 2nd, 3rd or 4th time they always did it with a smile and professional attitude. During the first two weeks of our move there was only one service elevator operating in the Tower. Several times during these weeks Arnoff staff were verbally abused by the OGS cleaning staff and each and every time they did not let it affect them and continued to do their jobs in a professional manner. The main crew of John Smith, Billy Urban, big Chris, Nick, Frank, Gene, Bill Sr. and even Charlie were a real pleasure to work with. The sometimes crew of Robert, Al, Jay, Moose, Glen, and the rest of the guys all did whatever was asked of them and always had a smile on their faces. Thank you for making my job much easier than it could have been.
Moving is a stressful experience. The team at Arnoff went out of their way to treat us fairly and with respect. They took excellent care of the things we love, and worked quietly and efficiently. It was amazing how professional they all were.A special thank you to Dave for organizing the task and calming my nerves.Thank you to Tim, Pete, and Jarrett as well. Thank you to the Arnoff team! Jane D.
Moving is a stressful experience. The team at Arnoff went out of their way to treat us fairly and with respect. They took excellent care of the things we love, and worked quietly and efficiently. It was amazing how professional they all were.A special thank you to Dave for organizing the task and calming my nerves.Thank you to Tim, Pete, and Jarrett as well. Thank you to the Arnoff team! Jane D.
Moving out of a house after 57 years is both emotionally and logistically challenging.The professionalism shown by Bob,Howard and RJ, not to mention coordinating everything with David ,went a long way in making the experience pleasant and smoothly executed.Everyone was respectful and truly listened to my needs.There was NO wasting of time and everyone was ON TIME! I would not hesitate to use Arnoff again-thank you for a job well done.
When my husband and I moved back in September, 2011, it was our second move using Arnoff. The big difference was that, this time, we had Arnoff pack up our house for us and what a joy that was! No fuss - no muss as they say. We could not believe how fast and organized the packing team was as well as the team that loaded the van the following day. Every single person we dealt with was helpful, respectful, cheerful, clean, efficient and considerate. The best part, though, was how affordable having the house packed up was. We are so grateful to Tom and Debbie for coordinating everything and when we downsize and move again after my husband's retirement, you had better believe we will use Arnoff once more. Excellent excellent movers.
From the time Todd did the estimate, then Debbie did the coordination, then Bernie picked up and then delivered our furniture, it could not have been a better move. This team of proffesionals made our move from Troy to Georgia a most pleasant experience. On time and on estimate, these are the people you need for your move. Thank you, thank you, team Arnoff.
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