Damaged housing during move
This is one of the worst customer service situations I have ever seen. They were private contractors for crate and barrel. They delivered a dresser and a crib to our nursery. They couldn’t lift the dresser (didn’t take drawers out) and when trying to make their way up the stairs hit the wall twice and chipped paint. Then rested the dresser on a baby gate which they tried to lift over (we also have a toddler). When we contacted them for a claim, they responded instantly- we filled out a form and never heard back again. I followed up in June, July, Aug, October and December. Damage was over $800. Heard nothing. Huge thumbs down.
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