Arnoff Moving & Storage knows first-hand how to make moving easy, and we hope the following tips will be helpful to you when you start the moving process. We recommend that you ask questions during the moving process if you do not understand something. The mover is there to assist you in every aspect of the move. They are the professionals, so let them guide you through this journey.
  1. Do not wait for the last minute to plan your move. This will limit your options and can result in disappointment when it comes to securing the services of the mover of your choice.
  2. Ask for recommendations from friends, neighbors, or relatives for a reputable mover.
  3. Be sure you have the representative from the moving company come to your house and give you a written quote.
  4. DO NOT get estimates on the phone or over the internet.
MEETING THE MOVING COMPANY Ask your mover if they are a member of the American Moving & Storage Association and if they are a CMC (Certified Moving Consultant).
  • Ask the mover for a guaranteed price. You do not want to worry that the quote is not accurate and have to pay more on moving day.
  • If the price seems too good to be true, it probably is.
  • Ask the movers to show you feedback and/or references from customers.
  • Do not give a mover a down payment of cash. You may have to prepay with a credit card, but avoid other down payments.
  • Show your mover everything you want to move and have packed. If the mover does not get any surprises, neither will you.
  • Ask the mover to explain how their liability coverage works and how they handle a claim, in case of an accident.
  • Find out who your contact will be during the moving process at their company. There should be a dedicated person for you to contact in case you have any questions or changes to your move dates.
  • If you sell your home prior to your new residence being completed, you may need storage. Ask the representative to explain what your storage options are.
  • Cash, coin collections, jewelry, and important documents, such as wills, passports, etc).
  • Paints, aerosol cans, propane tanks or any other flammable items.
  • Foods in glass jars or bottles are not recommended.
  • Call the mover’s contact coordinator with the moving date. If packing services are being provided, this will be done the day before your move.
  • Make sure the coordinator has your correct contact information, including a cell phone number. Many times the local phone company disconnects your home service early. The moving company needs to be able to reach you at all times.
  • You must be present on packing and moving day to give directions to the movers and to answer any questions they may have.
  • Pay the mover according to the terms of your agreement, before your possessions are unloaded.
  • The movers may be required to do an inventory of items they are moving. You should be present while they are doing this process to ensure that you are in agreement with their assessment.
  • There will be many documents for you to sign — the Bill of Lading is the legal binding document, so you will need to read this and sign it on moving day.
  • Retain copies of everything that you sign.
  • After loading takes place, walk through your home with the mover to make sure nothing was left behind.
  • At your new residence, please be present to show the movers where you want everything placed. You should have a good idea of this, prior to moving in. Movers do not intend on moving items three or four times until you decide where the sofa should go.
  • Check your items for any damage when they arrive. You should report any loss or damage as soon as possible. This will help expedite your claim process and allow you to enjoy your new home.